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 Customer service development 

Based on the observation that this is the great weak point of the majority of companies in Algeria, customer service is the new lever of Marketing  far ahead of the traditional 4P.

To remedy this, d 6 begins its services  through :

- first of all, the analysis and perception of the consumer,

- then upgrading through concept development and  performance measurement,

- finally,  the establishment of  continuous training, certification and follow-up in the field. 

Réception_service_clientèle_
Réceptioniste_centre_téléphonique_service_clientèle_
Schéma valorisation du Client
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